How do I get started with the app?

• When you download the app, enter your email address and a password to begin. If you’re a Season Ticket Member who purchased your plan via Ticketmaster, please make sure to use the same email address that you used on Ticketmaster.
• Next, check your email account for an email from “NC Courage” titled “Your Verification Code.” This email may take a few moments to arrive.
• Enter the 6-digit code you receive via email on the verification screen, then continue to enter your basic profile information. Email didn’t arrive? Check your spam folder.
• Get an error message? If you’re using the mobile app, please try closing and reopening the app before trying again. If you’re on the website, please reload the page and clear your cache.

How do I buy tickets on the app?

• Tap the “Buy” button at the bottom of the screen to see individual matches and plans.
• Select the match you’d like to attend and choose seats on the map or list. You can also check the seat view before purchasing.
• Once you’ve chosen your seats, continue to checkout.
• Note that you may also shop for tickets online at tickets.nccourage.com.

How do I see my tickets in the app?

• Tap the “My Tickets” button at the bottom of the screen to see all the events for which you have tickets.
• Tap on an event to see the event details screen, which includes your tickets and order info.
• To see your actual ticket, tap the “View” button next to the Section, Row, and Seat information. This will open the mobile ticket with a scannable barcode. For security, the ticket barcode changes every 30 seconds—meaning that screenshots will not successfully scan.
• We recommend downloading your tickets to your phone
for the quickest and easiest entry.

How do I download my tickets to my phone?

• Click the “Add to Apple Wallet” or “Add to Google Wallet” button from the event details screen, or from the mobile ticket directly.

How do I transfer my tickets to someone else?

• From the event details screen, tap the “Transfer” button.
• Select the ticket(s) you want to transfer and enter the email address of the recipient. Make sure you use the correct email address and check for any typos.
• The recipient will receive an email notifying them that they’ve been sent tickets. Once they login to the North Carolina Courage app or website, they can see the tickets in their account.
• You can also transfer tickets online at tickets.nccourage.com.

Can I sell my tickets?

If you have North Carolina FC tickets you can’t use, you can list your tickets for resale to other fans, with no fees for buyer or seller—win, win. Here’s how:

• Go to “My Tickets” and select the match you can’t attend.
• Click “Sell.”
• Select which seat(s) you wish to list for sale.
• Set the price per ticket you’d like to charge.
• Confirm your seller details and add your payout method.
• Click “List _____ Ticket(s)” to confirm.
• Once your listing is live, you can Remove or Edit your listing.
• Repeat for additional matches as needed.

As a Season Ticket Member, can I exchange tickets I don't use?

With our ticket exchange feature, you can release your tickets in exchange for Ticket Credits that can be used for future matches. You can use your Ticket Credits to buy discounted seats for friends and family. This feature is available on both the mobile app and the ticketing website. Here’s how it works:

• Go to “My Tickets” and select the match you can’t attend.
• Click “Exchange.”
• Select which seat(s) you wish to exchange.
• See your total Ticket Credits payout.
• Click “Exchange _ Ticket(s)” to confirm.
• Repeat for additional matches as needed.

How do I buy tickets online?

• Visit tickets.nccourage.com.
• From the “Buy Tickets” page, visit the “Single Match” or “Plans” tab to shop for tickets.
• When you create a team account online or on the mobile app, the same credentials will work for both—and will also work for the North Carolina Courage mobile app and ticketing website.
• To create your account online, enter your email address and a password to begin. If you’re a season ticket member who purchased your plan via Ticketmaster, please make sure to use the same email address that you used on Ticketmaster.
• Next, check your email account for an email from “NC Courage” titled “Your Verification Code.” This email may take a few moments to arrive.
• Enter the 6-digit code you receive via email on the verification screen, then continue to enter your basic profile information. Email didn’t arrive? Check your spam folder.
• Complete your purchase.

How do I manage my tickets online?

• Visit tickets.nccourage.com.
• Click the Profile icon in the top right corner.
• Select “My Tickets” to view tickets you’ve already purchased.
• To transfer tickets, click “Transfer.”
• Select the ticket(s) you want to transfer and enter the email address of the recipient. Make sure you use the correct email address and check for any typos.
• The recipient will receive an email notifying them that they’ve been sent tickets. Once they login to the North Carolina Courage app or website, they can see the tickets in their account.
• You can also transfer tickets on the mobile app.